Privacy Policy

This Privacy Policy describes how Piki Inc ("we", "us", or "our") collects, uses, and shares information about you when you visit or use our website www.darka.ai (the "Site") and any related services (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Services.

If you have any questions, please contact us at help@darka.ai.

  1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you create an account, submit a contact form or demo request, communicate with us via email or support channels, or subscribe to updates. This may include your name, email address, company name, job title, phone number, and any other details you choose to share.

1.2 Information Collected Automatically

When you visit the Site, we automatically collect IP address and approximate location, browser type and operating system, pages visited and time spent, device identifiers, and data from cookies and similar tracking technologies (see Section 5).

1.3 Information from Third Parties

We may receive information about you from analytics providers, advertising partners, or integration partners, consistent with their own privacy policies.

  1. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Services; process your requests and demo bookings; communicate with you about updates and support; send marketing communications where you have opted in; analyse usage and improve user experience; detect and prevent fraud or security incidents; comply with legal obligations; and enforce our Terms of Service.

  1. Legal Basis for Processing (EEA/UK Users)

If you are located in the EEA or UK, we process your personal data on the basis of contract (to fulfil a service agreement), legitimate interests (to improve our Services and prevent fraud), consent (for marketing), or legal obligation (to comply with applicable law).

  1. How We Share Your Information

We do not sell your personal information.

4.1 Service Providers — We share information with trusted vendors who help us operate the Site, including hosting, analytics, email, and support tools. They are contractually obligated to protect your data.

4.2 Business Transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

4.3 Legal Requirements — We may disclose information when required by law, court order, or to protect the rights and safety of Piki Inc, our users, or the public.

4.4 With Your Consent — We may share your information for any other purpose with your explicit consent.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to keep you logged in and remember preferences, understand how users navigate the Site, measure marketing effectiveness, and deliver personalised content. You can control cookies through your browser settings. Disabling cookies may affect certain Site functionality.

  1. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes in this Policy, or as required by law. Account data is retained for the duration of your relationship with us and for a reasonable period after to handle disputes and comply with legal obligations.

  1. Data Security

We implement appropriate technical and organisational measures to protect your information, including encryption, access controls, and regular security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

  1. International Data Transfers

Piki Inc is based in the United States. If you access our Services from outside the USA, your information may be transferred and processed in other countries. Where required by law, we use appropriate safeguards such as standard contractual clauses.

  1. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, restrict, or port your personal information, object to processing, or withdraw consent at any time. To exercise any of these rights, contact us at help@darka.ai. We will respond within 30 days.

  1. Marketing Communications

You can opt out of marketing emails at any time by clicking unsubscribe or contacting help@darka.ai. We may still send transactional or service-related communications necessary for your account.

  1. Children's Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect data from children. If you believe we have done so, contact us at help@darka.ai and we will delete it promptly.

  1. Third-Party Links

Our Site may link to third-party websites we do not operate. We are not responsible for their privacy practices and encourage you to review their policies.

  1. Changes to This Privacy Policy

We may update this Policy from time to time. When we make material changes, we will update the "Last Updated" date and notify you by email or site notice where appropriate. Continued use of our Services after changes take effect constitutes acceptance.

  1. Contact Us

Piki Inc www.darka.ai help@darka.ai

We are committed to resolving any privacy concerns. If you are unsatisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

Last Updated: November 26, 2025